FAQ – Frequently Asked Questions

🧢 Who or what is Friendrino?

Friendrino is not your average label. We are a crew of friends with a clear stance: loyalty, honesty, and character – these belong on fabric, not just in the heart.

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👕 What sizes do you offer?

Our shirts and hoodies are available in standard sizes from S to 2XL , and some even up to 3XL . You can find the size chart directly on the respective product page. If you're between sizes, we recommend ordering one size larger.

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📦 How long does shipping take?

Since we produce on demand (to order), it takes approximately...

2–5 working days for production

3–7 business days shipping

You will automatically receive a tracking number as soon as your package is on its way.

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🔄 Can I return something?

Since we only produce to order, exchanges are only possible in the case of defective goods (e.g., printing errors, incorrect item). In that case, please contact us at:

📧 info@project-f.eu
📬 or via the contact form on our website.

We will find a solution – we promise.

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🌍 Where will it be shipped to?

We are currently delivering to:

Germany

Austria

Netherlands

Belgium

More countries to follow!

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🧼 How do I care for my parts?

For long-lasting enjoyment:

Wash inside out

max. 30 °C

no dryer

Do not iron directly over the print.

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💳 What payment methods do you offer?

We accept:

credit card

PayPal

Klarna (invoice or instant bank transfer)

Shopify Payments

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Any questions?

Feel free to contact me anytime:
📧 info@project-f.eu
📩 via Instagram DM
📬 or via the contact form